Tag Archives: attitude

SERVICE – BETTER NOW THAN LATER

In the video at Real-Life Leadership Dan Hawkins emphasizes a basic principle in human relations, treat others the way you like to be treated and do it now.  In business we translate this into good customer service.   Advertisements

Drive – Be Inspired by Richie Parker

Richie Parker overcame being born without arms to become a chassis and body component designer for Hendrick Motorsports, one of the winningest auto racing teams in the US. “I don’t listen too much to people when they tell me I can’t do something” – Richie Parker The video from ESPN  which I’ve included below tells his story. […]

Visible Praise

I don’t know where it came from but I love what’s on it!  It’s a small whiteboard on our refrigerator filled with words of praise and encouragement for our kids.  We have five kids, ages 10 to 16, and they need encouragement.  How do I know that?  Because we ALL need encouragement! Imagine walking into […]

I don’t care

I don’t care.  Despite their apathetic sound, these three words are actually quite powerful. When I say ‘I don’t care’, I frequently mean something else.  There are times I’ve said, “I don’t care,” but what I really meant was, “I appreciate what you are saying, but mentally my plate is full.”  Or maybe I meant, […]

Three talks every leader must learn

If you are leading, you set the tone.  When you set the tone in the room you’re creating the culture in your organization.  When you aren’t around, the culture of your organization creates the results of your organization   Are you satisfied with those results? Creating the right culture is such a vast topic we can’t cover it […]